Twelve questions to ask a development agency before you sign
The questions that reveal how an agency actually operates - including the ones we would rather not be asked, and what a good answer sounds like.
Writing
Everything we have published
We write up the problems we hit, in enough detail to be useful to someone who is not us. Articles for the thinking, write-ups for the specifics, guides for when you want to do it yourself.
A technical due diligence checklist you can run yourself
The questions we ask when assessing an unfamiliar codebase, in the order we ask them, with what each answer actually tells you.
The connection pool exhaustion that was not a connection pool problem
A production incident where every symptom pointed at the database, and the actual cause was an HTTP client with no timeout three services away.
Next step
Tell us what is not working
Describe the problem in your own words. If we are the wrong people for it, we will say so and point you somewhere better.